We offer a wide range of training for staff under the following headings:
- Customer service
- CORE (Continuous Recording of Lettings & Sales)
- Developing policies and procedures
- Finance & business planning
- GDPR, data protection requirements & compliance
- Governance & Regulation
- Housing research skills
- Housing Law – introduction
- Housing Law – update
- Interpersonal & communication skills
- Introduction to social housing
- Management development
- Repairs law for surveyors and technical staff
- Repairs reporting for non-technical staff
- Resident satisfaction & engagement
- Risk Appetite, Management & Mitigation (Masterclass)
- Staff engagement
- Team development
- Value for Money
If you don’t find exactly what you are looking for – Please contact us. We’d love to discuss how we might meet your needs.
