We currently offer the following courses for Housing Management staff, all of which can be adapted or combined into a programme tailored to your requirements:
- GDPR, data protection requirements & compliance
- Governance & regulation
- Housing finance & business planning
- Housing Law introduction
- Housing Law update
- Managing & learning from complaints
- Repairs law for surveyors and technical staff
- Repairs reporting for non-technical staff
- Resiliency and Wellbeing (Managing Stress at Work)
- Risk Appetite, Management & Mitigation (Masterclass)
- Time management
- Understanding the customer experience and improving customer satisfaction
Not exactly what you are looking for? – Please contact us. We’d love to discuss how we might tailor a course to meet your needs.
