IT consultancy – Acuity & 3C

Fixed-price IT consultancy you can afford with Acuity and 3C

Creating a digital strategy is one of the biggest challenges currently facing our members. Few have the dedicated IT knowledge to embark upon the process in-house, consultancy can be costly, and they need an end product which meets both their needs and their resources. It’s a common theme at our benchmarking clubs.

So we’ve teamed up with IT consultancy 3C to create a great offer for Acuity Benchmarking members.

3C have worked with over 150 housing providers and have an excellent understanding of the constraints of smaller organisations and the opportunities available for channel shifting and improving services.

They’ve also got a good reputation for customer service and don’t sell software or IT infrastructure, so their recommendations are unbiased – and they’ll meet your budget.

The service will support you to review your existing ICT and corporate strategy, perform a gap analysis, and produce a costed business case for a range of solutions which would support your business plan and future aspirations.

What does the package include?

Discovery: One day on site talking to your management and staff.


  • Two days reviewing available corporate strategy documentation and formulating an IT solution to meet those ambitions
  • Considering appropriate solutions and suppliers
  • Formulating the options and the business case for each.

Business Case: one day writing the report and recommendations for discussion with management.

You’ll get all this for a significant saving on standard 3C IT consultancy costs.

We’re happy to recommend this to our Acuity customers as we think it’s a great deal, and a great opportunity to achieve the digital transformation and channel shift which many smaller providers are working towards. The 3C team have already worked with some of our members on this, and have also pioneered Digital Inclusion services for the housing sector.

We also know that 3C are acutely aware of the resourcing issues faced by small housing providers: they say that in most cases it makes sense for organisations to stick with the software they are already using, achieving savings and service improvements by better integration and linking a tenant portal to existing systems.

Finally, here’s what customers have said about 3C. Derrick Palmer, Director of Resources at York Housing Association, said: “We don’t have the benefit of IT experience…at an executive level so utilising 3C and having access to their significant expertise and experience has proved highly beneficial, helping develop staff members and saving us time and money. I would have no hesitation in recommending 3C.”

3C were very helpful when we were developing our ICT Strategy. It was useful to have their view on best practice and what others are doing. The end result was very well received by the Board who commented that it was the clearest ICT Strategy that they had seen from anywhere. Jargon free (almost) with clarity on what the outputs will be.” Geoff Clarke, Finance Director, Johnny Johnson

To find out more about how this service could help your organisation contact Mark Anderson.