Benchmarking / VFM meetings

Event Date(s): 29th Jul, 2016, 15th Jun, 2016

Benchmarking club meetings focussed on comparing performance and VFM.

NHF Conference for Smaller HAs 2015

Event Date(s): 5th Nov, 2014

Acuity will be at the NHF Conference & Exhibition for Smaller HAs on 5 November.

We will launch our annual report for smaller housing providers at the conference.

Resident Satisfaction – Workshop for smaller housing associations

Event Date(s): 1st Jun, 2017

This one-day workshop is designed to help smaller housing providers get the most from satisfaction measurement.

This workshop will enable participants to:

• • Current thinking on satisfaction measurement in the sector, STAR and transactional surveys
  • Designing the optimum survey
  • Getting the basics right
  • Reporting and benchmarking
  • Running a survey in-house
  • When to bring in help
  • How to get the most from satisfaction measurement

For further information or to book on this workshop – Please contact us.

NHF Treasury Management Conference 2014

Event Date(s): 8th Oct, 2014

Tim is speaking at this year’s NHF Treasury Management Conference on 8 October. He is co-presenting a session on ‘Latent sector capacity – small and large housing association partnerships’ with Waqar Ahmed, L&Q’s Group Director of Finance. The session is chaired by John Delahunty, CEO at Innisfree HA and Chair of g320.

VFM Self-Assessment Workshops 2014

Event Date(s): 15th May, 2014, 14th May, 2014

Three workshops in London and Manchester to explore VFM and support delivery on VFM self-assessment.

In small supply

Event Date(s): 22nd May, 2014

A one-day event to explore, showcase, and move forward the contribution of small housing providers to housing supply.

Customer data workshops

Event Date(s): 27th Nov, 2013

We are currently working with Feedback Services on the design and delivery of a series of workshops for directors and managers at Severn Vale Housing.

We will deliver the final workshop on 27 November.

Smaller Housing Associations – Assets & Capacity

Event Date(s): 8th Oct, 2013

Tim chaired a workshop on 8 October 2013 to explore the findings from ongoing research into the assets and capacity of smaller housing associations.

Finance & Development for Board Members

Event Date(s): 21st Nov, 2013

A one-day finance and development workshop for Board members of Wiltshire Rural HA that aims to enhance understanding of finance in the social housing sector.

If you are interested in us running this workshop for your Board members – Please contact us.

Resident Satisfaction for Smaller Housing Providers

Event Date(s):

This one-day workshop is designed to help smaller housing providers get the most from satisfaction measurement.

This workshop will enable participants to:

• Understand the value of satisfaction measurement from a smaller housing provider perspective
• Learn from the experience of peer organisations
• Work through how they can get the most from satisfaction measurement

For further information or to book on this workshop – Please contact us.