There are many advantages to being small. You have more legroom on a plane; you tend to bump your head less often; limbo is easier and you can get a job as a jockey. When applied to a business, you’re more likely to know the names of all your team (and probably their partners), you’re …..Read the full article »
Tag Archives | technology
There’s a customer experience revolution going on – but are our own customers being left behind?
Technology is at the heart of how many organisations engage with their clients on a day to day basis. According to The Path to 2020, a worldwide marketing research report by the Economist Intelligence Unit, it is believed that by 2020 customer experience will drive brands more than ever, leading to loyalty and a rising …..Read the full article »
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