We are running three data quality workshops to help you get your benchmarking data right for the year ending 31 March 2023 and to take a look at the TSMs which you need to start collecting from 1st April 2023.

Hosted by Steve Smedley, these sessions are aimed at staff tasked with submitting your 2022-23 benchmarking data and collecting TSM data in 2023. If it’s not for you, please pass this invite on to those who would benefit.

There will be plenty of opportunity to ask questions, and anything we can’t answer on the day will be followed up. To register, please use the links below. After registering, you will receive a confirmation email containing information about joining the webinar.

Data Quality Workshop 1: getting it right – repairs, lettings, collection & arrears and satisfaction metrics – Tuesday 21 March 2023 10:30 AM

This 1.5-hour workshop will take you through the definitions of the main performance metrics to help ensure the quality and credibility of your data. You will have the opportunity to ask questions. If necessary, we’ll overshoot a bit to hoover up all questions. Anything we can’t answer on the day will be followed up. This session will be useful to those staff tasked with submitting the above data.

This workshop has now run. To view the slides and a recording click here >>

Data Quality Workshop 2: getting it right – financial & regulatory VFM metrics – Thursday 23 March 2023 10:30 AM

This 1-hour workshop will walk you through the four Acuity/HouseMark cost per unit definitions to help ensure the quality and credibility of your data. These metrics were designed to help you drill down beyond the RSH’s headline social housing cost metric and compare against the larger associations in HouseMark’s database. We’ll also take a look at the steps the RSH has taken to ensure you are able to calculate their mandatory VFM metrics. You will have the opportunity to ask questions and we’ll overshoot a bit if necessary. Anything we can’t answer on the day will be followed up. This session will be useful to those staff tasked with submitting the above data.

This workshop has now run. To view the slides and a recording click here >>

Data Quality Workshop 3: getting it right – the TSMs – Wednesday 29 March 2023 10:30 AM

This 1.5-hour workshop will take a whirlwind tour of the new TSMs to help ensure the quality and credibility of your data. Acuity will be collecting TSM data to enable you to compare and report your results as per RSH requirements. We’ll also explain how the TSMs fit with your existing metrics, notably satisfaction. You will have the opportunity to ask questions. If necessary, we’ll overshoot a bit to hoover up all questions. Anything we can’t answer on the day will be followed up. This session will be useful to those staff tasked with submitting the above data.

This workshop has now run. To view the slides and a recording click here >>