Convenient and cost-effective: what’s not to like about using online surveys to find out how happy your residents are with your services? Quite a lot, as it turns out. Not only can the results be skewed in terms of the age profile, but our new analysis shows residents tend to report lower satisfaction rates when …..Read the full article »
Tag Archives | Online Surveys
Surprising facts about online surveys (and how to make use of them)
By Denise Raine on March 3, 2017 in Acuity, Involvement & engagement, Satisfaction, Social Housing, Technology
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