Facilitation skills

This course is for anyone who wants to improve their skills in working with groups, holding meetings, delivering training events, or running team building sessions.

Aims and objectives:

  • To define facilitation in the context of helping groups progress
  • To become familiar with the five core skills of an effective facilitator
  • To understand the thinking behind successful facilitation processes
  • To practice a process technique and the core skills with a ‘live’ group
  • To identify individual facilitation strengths and areas for development
  • To complete a personal facilitation plan for a specific event


  • Defining facilitation
  • Facilitation principles
  • Structures for effective facilitation
  • Neutrality
  • Observation
  • Questioning & probing
  • Global listening
  • Delivering feedback to groups
  • A facilitation demonstration
  • Opportunities to practice