York Housing Association – tenant satisfaction 2015

We are carrying out an independent STAR survey for York Housing Association (YHA).

The purpose of  the survey is to provide YHA with insight into how satisfied tenants are with their homes and the services they receive.

YHA is keen to improve services and to understand what are  the most important issues and priorities for residents. All residents who complete the survey will be entered into a prize draw. We will select three responses at random for a first prize of £100 and two runners-up prizes of £50 each.

The survey should take around ten minutes to complete. If you need to stop to do something else while you are completing the survey, make sure you click the ‘Save’ button to avoid having to start again.

If you would like some help completing the survey please contact us  on 01273 287 114  or click here to use the contact form to send us a message.

Please type your unique reference code in the box below and click ‘Start Survey’.


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