North West Housing Services Satisfaction Survey

We are carrying out a Tenant Satisfaction Measure survey for North West Housing Services.

Your Co-operative is now required to carry out a survey of tenant members to establish levels of satisfaction with their home and services.

Your Co-operative has agreed to take part in the survey commissioned by North West Housing Services (NWHS).  North West Housing Services has asked Acuity to carry out an independent survey of residents to help them to improve services.

We want to understand what the most important issues and priorities for you are.  Please take a few minutes to provide your views, this is important to your Co-operative.

The survey should take around ten minutes to complete. If you need to stop to do something else while you are completing the survey, make sure you click the ‘Save’ button to avoid having to start again.

If you would like some help completing the survey please contact us  on 01273 287 114  or click here to use the contact form to send us a message.

Please type your unique reference code in the box below and click ‘Start Survey’.


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