Housing 21 National Care Satisfaction Survey

Housing 21 is carrying out a survey to find out what you think about the care services you
receive. We value your feedback to help us see what is working well and where we can do
even better.

We have commissioned Acuity, an independent research company, to
undertake this survey. This will ensure that all your answers will be treated in the strictest
confidence and are used for research purposes only. We would like to assure you that it will not
be possible for anyone outside of the research team at Housing 21 to identify any individual
residents from the survey results.

Everyone who returns a questionnaire by 21 November 2021 will be entered into a prize
draw for a £100 and a £50 Love2 Shop voucher.

Please type your unique reference code in the box below and click ‘Start Survey’.

If you need to stop to do something else while you are completing the survey, make sure you click the ‘Save’ button to avoid having to start again.

If you would like some help completing the survey please contact us on 01273 287 114  or click here to use the contact form to send us a message.

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