At Acuity, we are committed to continuous improvement – both the services we provide and the technology that powers them. That’s why we are excited to share that we are migrating our benchmarking system to Forsta, the world’s leading market research technology platform.
Why are we changing?
Our current system, PACT, has served us well, but to ensure we continue delivering the best experience for our members, we are making the transition to a more advanced and future-proof solution.
Forsta is a complete market research platform that brings together advanced analytics, data visualisation, and improved reporting.
Some of the benefits to users will include:
- Improved visuals, with a more modern and user-friendly interface
- Simplified data entry, making benchmarking easier and more efficient
- Enhanced reporting for members, creating more dynamic and insightful data
- Stronger data security, ensuring compliance with the highest industry standards.
As part of the migration to Forsta, we will of course be working with our members to ensure they can get the most out of the updated system, with a number of sessions being held to demonstrate the enhanced tools and system on offer.
Review & improve
We will also be reviewing member feedback later in the year to guide our ongoing offer to clients and any further improvements we can make.
The move to Forsta is an investment in the future of benchmarking, giving our members the tools and insights they need to drive real improvements. We look forward to supporting you through this transition and beyond.
Acuity has over 26 years of experience in providing resident satisfaction, TSM surveys, customer research, benchmarking and learning to the social housing sector.
It has over 150 members in its benchmarking network, which are supported by clubs and peer forums, as well as its annual benchmarking conference.
