Sovereign Network Group (SNG) has asked Acuity to carry out an independent survey of residents to help them to improve services. We want to understand what the most important issues and priorities are for you, so please take a few minutes to give us your views.
Please type your unique reference code in the box below and click ‘Start Survey’.
If you have any questions or would like help completing the survey, please e-mail acuity@arap.co.uk or call us on 01273 287114.
What you tell us will be strictly confidential. We will report the findings to SNG without identifying any individual residents, unless you permit us to do so. We will not share your personal details with any other organisation.
If you are dissatisfied with the service provided by Sovereign Network Group, they do have a complaints process you can access by calling 0300 5000 926 or by emailing contact@sovereign.org.uk. You can also visit their website, where you will find more information.
If you need to stop to do something else while you are completing the survey, make sure you click the ‘Save’ button to avoid having to start again.