PI's: Re-Lets Percentage of Stock

Allocations & Lettings: Re-Lets Percentage of Stock

GNPI 39: Re-lets as a percentage of stock – General Needs

HMHO 39: Re-lets as a percentage of stock – HfOP/Sheltered

HMSH 39: Re-lets as a percentage of stock – Supported Housing

Rationale, Definition & Worked Example

Below you can find information regarding the rationale, definition and formula for this performance indicator. This includes a worked example to demonstrate how this indicator should be calculated.

Rationale

This indicator measures the number of re-lets as a proportion of the units managed. It is used in conjunction with metrics on voids and void losses as context for benchmarking the efficiency of the lettings process.

Definition

Include dwellings that have been vacant for any reason. Dwellings that are unavailable to let and are not expected to be let as social dwellings again should not be included. For example, properties awaiting demolition. These properties should be excluded from both the numerator and the denominator of this calculation.

Permanent rented stock is defined as relevant tenants of the landlord, and excludes leaseholders, shared owners and commercial tenants.

N.B. THIS PI is used to compare within clubs, hence you need only include Permanent rented stock that is included in the scope of your club bencharking.

Formula

(A / B) * 100

Where A = The number of properties re-let during the period.

And where B = The number of properties owned and managed by the Association. Exclude stock which the Association owns but does not manage.

Worked Example

By the end of September 15 properties have been re-let, and the total number of properties managed is 300.

Number of re-lets as a percentage of stock = (15 / 300) * 100 = 5%

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