Acuity is pleased to announce the release of our 15th annual Salary Survey for smaller housing providers, offering fresh insight into how organisations across the sector are shaping their pay, reward and benefits packages.
Each year, this survey provides a vital check on salary levels, reward trends and board remuneration across the smaller housing provider community. As always, the findings are anonymised to maintain confidentiality and support open sharing of data between peers.
This year’s survey brought together existing and new smaller landlords, providing a rich picture of how organisations are balancing affordability, competitiveness, and staff wellbeing. Feedback over the years tells us that this survey has become a trusted tool for Boards, CEOs, and HR leads when reviewing pay structures, developing reward policies, and ensuring their offer remains attractive in a competitive labour market.
What’s Inside the Salary Survey Report?
The report provides a high-level overview of:- Salary benchmarking across a range of roles, from front-line housing and repairs through to leadership and specialist functions.
- Trends in reward packages, including pensions, leave, sickness benefits, car allowances, and wellbeing-related perks.
- Staffing models and resourcing patterns across General Needs, Supported Housing and Housing for Older People providers.
- Board and Chair remuneration, including emerging practice and patterns across the sector.
- Insights on recruitment, turnover, outsourcing and staff development investment.
A separate Job Roles Annexe sits alongside the report for those who take part, containing detailed submissions for over 500 job roles. This provides a richer picture of role profiles, scopes and gradings, enabling a more informed comparison of like-for-like roles.
A (very) sneak peek at some of the findings…- A median salary increase of 3% in the last review (2% lower than the previous two years).
- Most participating organisations provide annual leave of 28 days or more (57%).
- On average, providers spend £629 on training and development per FTE member of staff.
Why this Matters Right Now
Smaller housing providers continue to operate in a highly challenging environment, where affordability pressures, regulatory expectations, and workforce wellbeing intersect. Recruiting and retaining talented people is increasingly challenging, and getting rewards right is central to maintaining a resilient, motivated workforce.
This year’s report shines a light on how smaller providers are adapting: reviewing core benefits, balancing pay with organisational values, and thinking differently about how to support people to thrive.
Looking Ahead
As part of our commitment to strengthening insight for smaller providers, we’re continuing to grow our benchmarking offer and member benefits. The Salaries Survey remains a cornerstone of this work, helping organisations understand their market position and make evidence-informed decisions.
If you would like to find out more about joining Acuity’s Benchmarking Service ahead of the 2026 membership inclusion, we would be delighted to talk to you. Feel free to email benchmarking@arap.co.uk or call 01273 287114.