The Regulator of Social Housing (RSH) has published its Summary of Evidence (September 2025) from the TSM small landlord data submission pilot. The pilot explored whether landlords with fewer than 1,000 homes should be required to submit their TSM results to the regulator each year, in addition to collecting and publishing them.
The findings were clear: while small landlords are already expected to collect and publish their TSM results, requiring annual submission to the regulator would create a disproportionate burden.
Key Evidence
Evidence gathered from the pilot highlighted the following:- Resource constraints: Smaller teams found the data return complex and time-consuming.
- Comparability issues: Survey methods and sample sizes varied, making cross-landlord comparisons less meaningful.
- Regulatory cost: Extra validation work for the RSH itself would be significant.
As a result, RSH has confirmed that small landlords will not be required to submit TSM data annually at this stage. However, landlords must still ensure their data is accurate, transparent, and meaningful for tenants.
What this Means in Practice
For smaller landlords, the emphasis remains on:- Collecting TSMs consistently and proportionately.
- Publishing results clearly and accessibly.
- Using TSMs to learn and improve services.
While small landlords will not face extra regulatory reporting requirements for now, tenants and boards will expect landlords to use TSM results constructively to show accountability and drive improvement.
You can read the full report here. Please also feel free to contact us if you would like to discuss the pilot further or our TSM Survey Services.