HouseMark is the leading provider of performance improvement and value for money solutions to the social housing sector and is jointly owned by the Chartered Institute of Housing and the National Housing Federation; two not-for-profit organisations which reinvest their surpluses in the social housing sector.

Acuity work in partnership with HouseMark to deliver SPBM, the benchmarking service for smaller housing providers.

The National Housing Federation is the voice of affordable housing in England and believes that everyone should have the home they need at a price they can afford. The trade body represents the work of housing associations and campaigns for better housing. Its members provide two and a half million homes for more than five million people and each year they invest in a diverse range of neighbourhood projects that help create strong, vibrant communities. The Federation campaigns at a local and national level to ensure housing associations can continue to deliver affordable housing and leads the housing and neighbourhoods policy agenda on key issues such as sustainability, care and support, equality and homelessness.

Acuity is a National Housing Federation Subscriber and we have close links to the Federation at the National and Regional levels.

Our fieldwork is carried out by our partner Marketing Means who are an established market & social research company providing a full range of research services. The company has over the last 10 years developed a full-service research agency employing over 30 people.

Marketing Means have conducted quantitative surveys and qualitative work for customers in many and varied sectors including the financial sector, local and national government, the public sector, housing and planning, leisure and tourism, the media and advertising & PR. Clients include the Royal Bank of Scotland, various Police forces, the NHS, BBC and over 50 local authorities.

Marketing Means are Company Partners of the Market Research Society (MRS), and operate a Telephone Interviewer Training Scheme in line with IQCS standard.  Marketing Means’ quality management system is registered and externally audited for both ISO 9001:2008 and ISO 20252:2012 (Market Research).