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Technology

Databases, Social Media and Web development

We use technology in many of our projects where we find that we can do something cheaper and better by developing a simple web application rather than using manual processes. What surprises many of our clients is how cost effective this can be.

We first developed our own suite of web based survey and analysis tools in 2005 because we had good database and software skills in-house and could not find anything else that would do the job as well.

We still develop our own applications for larger, more complex projects, such as our resident satisfaction reporting and our benchmarking application, but these days the picture is changing, and there are a vast array of excellent, free resources available for consulting and engaging with stakeholders.

Security and Data Protection

Our servers are hosted in one of the largest and most secure data-centres in the UK, fully backed-up every twenty-four hours and fully compliant with the Data Protection Act.

Physical access to the data centre is strictly limited to security-cleared personnel, controlled by extensive CCTV monitoring and state-of-the-art access control systems.

Survey data is held in a SQL-Server database and so is protected by SQL-Server Authentication as well as excellent host and network security.

Full details of our hosting arrangements can be made available if required. Acuity Research and Practice Ltd is registered as a data controller under the Data Protection Act 1998.