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Data Quality Workshop 2024: getting it right – repairs, rents, voids etc

This 1.5-hour workshop takes you through the definitions of the main housing performance metrics to help ensure the quality and credibility of your data. This session will be useful to those staff tasked with submitting the above data for Acuity Benchmarking 2024. Click here to download the slides  >>  

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Salaries Comparison for Smaller Housing Associations 2023

Once again this year Acuity is benchmarking salaries, terms and conditions for smaller housing providers. Participants will receive a detailed report with a comparison and analysis of the terms and conditions offered by different providers that will help them and their Boards judge how the pay and rewards they offer compare with others. The anonymised data is …..Read the full article »

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Data Quality Workshop: getting it right – the TSMs

This 1.5-hour workshop takes a whirlwind tour of the new TSMs to help ensure the quality and credibility of your data. Acuity will be collecting TSM data to enable you to compare and report your results as per RSH requirements. We’ll also explain how the TSMs fit with your existing metrics, notably satisfaction. This session …..Read the full article »

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Housing_Management

Data Quality Workshop: getting it right – repairs, rents, voids etc

This 1.5-hour workshop takes you through the definitions of the main performance metrics to help ensure the quality and credibility of your data. This session will be useful to those staff tasked with submitting the above data. To register in advance for Getting Performance data quality right click here The workshop originally broadcast on 21 …..Read the full article »

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VFM

Data Quality Workshop: getting it right – financial & regulatory metrics

This 1-hour workshop will walk you through the four Acuity/HouseMark cost per unit definitions to help ensure the quality and credibility of your data. These metrics were designed to help you drill down beyond the RSH’s headline social housing cost metric and compare against the larger associations in HouseMark’s database. We also take a look …..Read the full article »

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Rough Guide to the TSMs Part Two: the Finalised Metrics and Associated Requirements

In Part Two of our Rough Guide to the Tenant Satisfaction Measures (TSMs), Denise Raine & Steve Smedley  take a closer look at the mandatory survey requirements that underpin the 12 TSMs that are derived from a perception survey (as set out in Annex 5 of the RSH documentation). In Part One, we explored the …..Read the full article »

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Rough Guide to the TSMs Part One: the Finalised Metrics and Associated Requirements

Hot on the heels of the Regulator of Social Housing’s (RSH) decision statement on the Tenant Satisfaction Measures (TSMs), we alerted members to its publication and produced a set of slides featuring the key requirements and what it means for our existing suite of benchmarking metrics. This Rough Guide summarises the regulator’s requirements and should …..Read the full article »

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Salaries Comparison for Smaller Housing Associations 2022

Once again this year Acuity is benchmarking salaries, terms and conditions for smaller housing providers. Participants will receive a detailed report with a comparison and analysis of the terms and conditions offered by different providers that will help them and their Boards judge how the pay and rewards they offer compare with others. The anonymised data is …..Read the full article »

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Implementing the Tenant Satisfaction Measures (TSMs): Acuity Benchmarking

Understandably, the sector is preoccupied with the prospect of collecting a comprehensive suite of mandatory consumer metrics. As many of you will be wrestling with how you are going to collect the data and whether you should trial run them ahead of formal implementation, this blog sets out Acuity’s plans and seeks feedback about what …..Read the full article »

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ESG measurement

Environmental, social and governance (ESG) reporting is taking off in the sector thanks to the voluntary Sustainability Reporting Standard for Social Housing (SRS). It aims to address the sector’s longstanding problem of evidencing its positive contribution to people, place and planet in a consistent and credible manner. John will bring us up to speed on …..Read the full article »

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